We offer
different levels of service in response to your organization's
identified needs. While all services are geared towards improving
the human relations dimension of organizational performance,
the complete 3 phase process requires
a partnership between you (your organization) and CERES that
is deeply committed to working together towards cultural change.
Phase 1:
We begin with an assessment of your work unit, department
or organization by reviewing the human relations dimension
of performance (internal and external customer relations)
and analyzing areas of strength and opportunities for improvement.
Phase 2:
We offer
recommendations to maximize your strengths and reduce your
liabilities. We accomplish this by consulting with you and
your organization's key stakeholders. Together, we develop
a plan to remove system and environmental obstacles to human
relationship excellence. We reinforce these actions by providing
customized instructional programs to help your employees raise
their level of performance in personal and interpersonal relations
management.
Phase
3: We
provide follow-up to ensure that we have met the goals of
our working agreement.
